People
Hiring, training and follow-up with your team eat up most of your day.
- Onboarding with systematized training steps
- Real-time service KPIs per staff member
- Team follow-up that doesn't depend on you being there
About Mise en Place
For owners who decide with their heart — and want to decide with data too.
Mise en Place amplifies the owner-operator's sensitivity. You keep making the calls — now with data alongside your intuition.
Three real pain points
Where Mise en Place fits into your day.
Mapped through interviews with owners of restaurants, bars, cafés and other types of establishments. You might recognize yourself in one.
Menu & pricing
Prices by feel, a static menu, decisions by gut. Mise en Place adds data without removing your touch.
- Menu Raio-X with a score and actionable quick wins
- Spot items priced below the ideal range
- You still decide — the AI just shows the options
Feedback & insight
You already listen to every customer. Mise en Place turns that artisanal effort into structured intelligence.
- Real-time feedback cross-referenced with AI suggestions
- Automatic triage by urgency and topic
- Full customer history in one place
Product in action
Everything you need to operate, on a single platform.
Admin dashboard, customer-facing menu, kitchen display and AI Chef share the same data in real time — no external integrations needed.
Owner's dashboard
Daily metrics, real-time table map, orders by status and your whole team in one place. What used to live in 5 spreadsheets now lives here.
Why we exist
A restaurant's biggest problem isn't lack of tech.
It's lack of time to turn intuition into a system. Talking to Brazilian owner-operators — the ones who know every regular by name and keep a dish on the menu because "it's Mrs. Silva's favorite" — we found the same pattern everywhere: pricing done on paper, staff training that lives only in the owner's head, customer feedback collected one by one with nowhere to become operational insight.
When those same restaurants start hosting events — weddings on Saturdays, corporate dinners on Wednesdays, birthdays on Sundays — the chaos doubles: briefings in a spreadsheet, proposals in Word, calendars on paper, event day disconnected from the daily operation already running underneath.
Mise en Place was built to be the system they never had time to build themselves. Menu, tables, orders, staff, customers and events in one place — lead briefing capture from your website, AI-generated proposals, conflict-free room calendar, and guests ordering through Mise en Place on event day with the kitchen receiving everything in the same KDS. An AI layer that suggests without replacing, and respects the Brazilian way of running a restaurant.
Our philosophy
AI as copilot, not pilot.
You decide, AI shows
Mise en Place never decides for you. It suggests, benchmarks against the market and shows the impact — but the final word is yours. Especially in the little details that make your business unique.
Brazilian sensibility
Built in Brazilian Portuguese, with CPF, PIX, local tipping norms and realities. Not a translated foreign tool — crafted here for the reality of Brazilian food service.
All together, no integrations
Admin, customer, kitchen, AI and analytics in the same place. No need to plug 5 disconnected systems together. Single login, consistent data, one support team.
Who it's for
Mise en Place was built for you if…
Makes sense if you are
- Owner-operator of a bar, bakery, café or small restaurant — small team, customer-first
- Casual restaurant with 1 to 3 units, growing organically
- Family-run operation making the shift to digital
- Mid- or large-sized restaurant with professional management and a robust menu
- Event venue or hybrid restaurant — lead briefing capture from your site, AI-generated proposals, conflict-free room calendar, and KDS for the event day
Might not be for you if
- Operations locked into rigid corporate ERP stacks (SAP, Oracle Hospitality) with no integration flexibility
- Looking for full automation with no human touch — Mise en Place augments the operator, doesn't replace them
- Need only a counter POS without management — a card terminal already covers that
Start with the Raio-X. It's free.
Send a photo or PDF of your menu and get a full diagnosis in under a minute. Then, if it clicks, join the waitlist.
Talk to us: contato@usemise.io